When updating a DM8700 firmware version from 6.2.1 or 6.2.0 to 6.2.5 or higher, please update to version to 6.2.3 first from the following URL. Then update the firmware to the higher version.
If the reader is accidentally updated directly to version 6.2.5 or higher the Feature keys will disappear, and the reader will become inoperable. Follow these steps to recover the function keys.
If a DataMan reader has been configured to be on the wrong network subnet, the DMST will not be able to detect and connect to the reader unless the PC system (DMST installed) is connected to the same subnet. There is no way to determine exactly what subnet a DM was configured to be on. If the DM’s subnet is not known, it will need to be factory reset.
To reset the DM back to factory defaults, do the following:
The device should now be factory reset.
To upload a configuration from a backup (configuration) file to a DataMan reader, do the following:
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